RESTORE CIRCLE

FAQ

Answers to common questions
about using RESTORE CIRCLE.

01

FIRST STEP

First Visit

What is RESTORE CIRCLE?

RESTORE CIRCLE is a fitness studio where everyone, from beginners to experienced exercisers, can keep training enjoyably at their own level and toward their own goals.

We offer a wide range of programs: RESTORE classes led by athletic trainers, Pilates, ZUMBA, dance and stretching classes led by specialist instructors, and LES MILLS virtual classes.

Whether you want to build an exercise habit, simply move your body, or build strength and stamina, there is something for you.

Can beginners join?

Yes, of course.

RESTORE CIRCLE offers classes that complete beginners can join with confidence.

Intensity and content vary by class, so first-timers are welcome to ask our staff or instructors.

Start at a comfortable level and enjoy getting active.

Which class should I choose?

It depends on your goals and experience.

Whether you want to start moving, build strength and stamina, condition your body, or enjoy exercising to music, we have a program for you.

If you're not sure which class suits you, just ask our staff.

Can I try a class or take a tour?

Yes, both trials and tours are available.

First-timers can see the studio and class atmosphere before deciding to join.

To book a trial or tour, please apply in advance through the booking page.

What should I bring to a trial?

Comfortable clothes, indoor shoes, a towel and a drink.

Requirements vary by class, so please also check the information sent when you book.

02

MEMBERSHIP

Membership & Pricing

What membership plans are there?

RESTORE CIRCLE has the following four plans.

  • Circle Member
  • Unlimited Class Member
  • RESTORE Combo Member
  • RESTORE Unlimited Combo Member

Circle Members get unlimited virtual classes plus 2 tickets a month.

Unlimited Class Members get unlimited virtual classes and yellow instructor classes.

RESTORE Combo Members can use both RESTORE BASE (24-hour gym) and CIRCLE, with 4 tickets a month.

RESTORE Unlimited Combo Members combine RESTORE BASE access with unlimited classes.

For full pricing and conditions, see thePricing.

How much is the monthly fee?

Monthly fees (tax incl.) are as follows.

  • Circle Member: ¥4,980 / month
  • Unlimited Class Member: ¥8,980 / month
  • RESTORE Combo Member: ¥9,960 / month
  • RESTORE Unlimited Combo Member: ¥10,980 / month

A ¥5,500 enrollment fee (tax incl.) also applies. Combo members with RESTORE BASE pay a ¥3,300 card fee (tax incl.) as well.

These rates apply to members joining on or after October 1, 2026. For the latest pricing, see thePricing.

What are the monthly tickets?

RESTORE Combo Members receive 4 tickets a month and Circle Members receive 2.

One ticket covers one eligible class, such as instructor classes (yellow / purple). HYROX classes need 2.

Tickets expire after one month and do not carry over.

Once used up, you can buy additional tickets to keep attending.

What is an instructor class ticket?

A ticket for attending instructor-led classes. For Circle and RESTORE Combo members, from ¥1,100 (tax incl.) for a single. Purchased tickets never expire.

Unlimited Class and RESTORE Unlimited Combo members need a paid-class ticket (¥2,200 each, tax incl.) for purple instructor classes.

For which ticket each class needs, see thePricing.

Where can I buy tickets?

Additional tickets can be purchased through the members' booking and payment system.

Members' site ↗

Available tickets depend on your membership type. See the pricing page for details.

Can I pause my membership?

Yes.

Membership can be paused in one-month units, free of charge.

Apply by the 10th of the month to pause from the following month.

You can pause once a year, for up to 2 months.

After the pause, your membership automatically returns to its previous type.

Can I cancel my membership?

Yes.

Complete the required procedure by the 10th of the month to cancel at the end of that month.

Cancellations are not accepted verbally or by phone. Please follow the required procedure.

Can I change my membership type?

Yes.

Apply by the 10th of the month to change from the following month.

Switch to the plan that best fits how often you come and what you want to do.

03

RESERVATION

Classes & Booking

How do I book a class?

Classes at RESTORE CIRCLE are reservation-based.

Choose and book your class through the members' booking system.

Check the schedule and availability and book whatever suits you.

How do I cancel a booking?

Cancel through the booking system.

If you need to cancel, be sure to do so by 10:00 PM the day before the class.

What happens to my ticket if I cancel?

It depends on when you cancel.

Tickets may be returned for cancellations within the deadline, but late cancellations and no-shows may use up the ticket.

See the information provided at booking for details.

Can I join without booking?

RESTORE CIRCLE classes (instructor and virtual) are reservation-based.

For capacity and safety reasons, please book in advance.

How hard are the classes?

Intensity and content vary by class.

We offer everything from stretching and conditioning to strength and stamina training, dance and cardio.

If it's your first time, check the class descriptions and schedule, or ask our staff.

What should I wear?

Comfortable clothes you can move in.

Some classes involve big movements or floor work, so wear something that won't restrict you.

Do I need indoor shoes?

In general, please bring athletic shoes for indoor use.

BODYBALANCE, Myofascial Release, Pilates, Yoga and Pelvic Conditioning are done barefoot, so no shoes are needed.

04

FACILITY

Facilities

What are the opening hours?

RESTORE CIRCLE is open 5:15 AM – 11:00 PM.

Staff hours are 10:00–19:00 (closed Tuesdays).

Hours and closures may change; check the News section for the latest schedule.

Are there locker rooms and showers?

There are separate locker rooms for men and women, each with lockable lockers.

Each locker room has one shower. Please bring your own toiletries.

If you have questions about use or hours, please ask our staff.

Is there parking or bike parking?

We have no dedicated car park. Please use nearby coin parking.

Bike parking is limited but available. Our staff will show you where.

Please check before your visit.

Can I use BASE too?

Yes, by joining as a combo member with RESTORE BASE.

RESTORE Combo Members also receive 4 tickets a month for CIRCLE classes.

Combining BASE and CIRCLE gives you both 24-hour self-training and group classes.

Can I store my belongings?

Please use the lockable lockers in the studio.

We recommend not bringing valuables; please take care of your own belongings.

For loss or theft on the premises, see the Terms of Service.

05

PROGRAM

Programs

What is LES MILLS Virtual?

LES MILLS Virtual lets you follow fitness programs led by top instructors from around the world on a big screen.

Enjoy strength, cardio, core and other programs at your own pace.

How do I use LES MILLS Virtual?

Members on eligible plans can take as many LES MILLS Virtual classes as they like.

Classes run on a set schedule; you train in the studio following the video.

See the class schedule for times.

What is MYZONE?

MYZONE is a heart-rate training system that measures your heart rate in real time and shows your effort as numbers and color zones.

Seeing how hard you're working helps you train more effectively.

Is MYZONE required?

No, MYZONE is optional.

It lets you see your effort in real time, which is a useful guide for training.

Use it as suits your goals and preferences.

CONTACT

Have another question?
Feel free to get in touch.

Our staff are happy to help with any questions
about RESTORE CIRCLE.

Contact →